At BARSTOOLS2U.COM, we know our customers are our most valuable asset. So our goal is to make sure you're completely satisfied every time you visit our site, call us or email us. These Help pages should answer most of your questions about shopping with us - and our knowledgeable Customer Care Associates are always standing by to help you with anything else.

• Shipping & Delivery
• Privacy & Security
• Returns & Replacements
• Ordering
• Payment, Pricing & Promotions
• Viewing Orders
• Updating Account Information

Shipping & Delivery

All our products include free shipping and are shipped directly from the manufacturer. If you would like to check the status of your order, please Email us with the name under which the order was placed and your order number.

Privacy & Security

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. Please click here to read are our full Privacy and Security Policy.

Returns & Replacements

No returns or refunds accepted unless authorized by the BARSTOOLS2U.COM. If BARSTOOLS2U.COM agrees to accept a return for reason other than defect, the customer is responsible for repackaging the merchandise in the original packing or box and return it undamaged. Authorized returns will be subject to a 25% restocking fee. No returns will be allowed after 10 days of receipt of goods. The customer is responsible for inspecting the product at the time of delivery. If the event that you receive damaged merchandise, you must make all notations on the freight bill. If the product is nicked or scraped, please keep the product and make the proper remarks on the freight bill. The product will be repaired or replacement parts will be sent. Please notify BARSTOOLS2U.COM customer service immediately in the event that there is damage. BARSTOOLS2U.COM will be responsible for repairing or replacing any damaged merchandise.

Ordering

When you place an order through our website you will find it safe, easy, and fast. You can make changes and review what you have entered before your order is placed and a confirmation email will be sent directly to you within seconds! To keep your information safe and secure, we use a 256-bit High-Encryption SSL and a dedicated server and IP address to fulfill the requirements for running a highly secure e-commerce environment..

Payment, Pricing & Promotions

We accept Visa and MasterCard. We guarantee the lowest prices on bar stools, pub tables furniture. If you find a retailer offering the same products at a lower price, we will beat their prices. All our prices include free delivery and no tax outside of California.

Viewing Orders

To view your order, simply login into your account. If you have any questions or need help with your account, please contact us.

Updating Account Information

To update your account information, simply login and edit your account information. If you have any questions or need help with your account, please contact us.